The customer service solution : managing emotions, trust and control to win your customer's business /
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| Format: | Book |
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New York:
McGraw-Hill,
2013.
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| Subjects: |
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2013.
|
| Subjects: |