The dynamics of service : reflections on the changing nature of customer/provider interactions /

Bibliographic Details
Main Author: GUTEK, Barbara A.
Format: Book
Published: San Francisco: Jossey-Bass Publishers, 1995.
Edition:1st ed..
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.812 GUT
Accession Item Category Format Status Notes
3000068506 Main Non-Fiction BOOK AVAILABLE