Improving service quality : achieving high performance in the public and private sectors /

Bibliographic Details
Main Author: MILAKOVICH, Michael E.
Format: Book
Published: Florida: St. Lucie Press, 1995.
Edition:1st ed..
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.562 MIL
Accession Item Category Format Status Notes
3000012645 Main Non-Fiction BOOK AVAILABLE