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|a MILAKOVICH, Michael E.
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|a Improving service quality :
|b achieving high performance in the public and private sectors /
|c Michael E. Milakovich..
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| 250 |
# |
# |
|a 1st ed..
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| 260 |
# |
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|a Florida:
|b St. Lucie Press,
|c 1995.
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| 300 |
# |
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|a 258p; 23cm.
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| 650 |
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|a Quality control
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| 650 |
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|a Industrial management
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| 996 |
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|a ikwas2000.out
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|a 3000012645
|b IKWS
|c MNF
|d BOK
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|a 0000000833
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|a 3000012645
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|