Customer retention through quality leadership : the baxter approach /

Bibliographic Details
Main Author: Fliehman, Deborah G.
Other Authors: Auld, David D.
Format: Book
Published: Singapore: ASQC Quality Press, 1994.
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.8 FLI
Accession Item Category Format Status Notes
3000043392 Main Non-Fiction BOOK AVAILABLE