Managing and motivating contact center employees : tools and techniques for inspiring outstanding performance from your frontline staff /
| Format: | Book |
|---|---|
| Published: |
New York:
McGraw-Hill,
2002.
|
| Subjects: |
INTAN Kampus Wilayah Selatan
| Call Number: |
658.812 MAN |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 3000104830 | Main Non-Fiction | BOOK | AVAILABLE |