Mengendali aduan pelanggan : menukar cabaran kepada peluang /

Bibliographic Details
Main Author: Denham, Jennifer
Format: Book
Published: Petaling Jaya: Prentice-Hall, 2003.
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.8342 DEN
Accession Item Category Format Status Notes
3000110399 Main Non-Fiction BOOK AVAILABLE