Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood) /

Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood) /

Bibliographic Details
Main Author: Stone, Douglas
Other Authors: Heen, Sheila
Format: Book
Language:English
Published: New York: The Penguin Group, c2014.
Subjects:
Customer service
Bussiness -- > Psychology
Personal relationship

INTAN Sarawak

Holdings details from INTAN Sarawak
Call Number: 153.6STO
Accession Item Category Format Status Notes
7000004667 Main Non-Fiction BOOK AVAILABLE
7000004668 Main Non-Fiction BOOK AVAILABLE

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