Stone, D., & Heen, S. (2014). Thanks for the feedback: The science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood). The Penguin Group.
Chicago Style (17th ed.) CitationStone, Douglas, and Sheila Heen. Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even When It Is off Base, Unfair, Poorly Delivered, and, Frankly, You're Not in the Mood). New York: The Penguin Group, 2014.
MLA (8th ed.) CitationStone, Douglas, and Sheila Heen. Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even When It Is off Base, Unfair, Poorly Delivered, and, Frankly, You're Not in the Mood). The Penguin Group, 2014.
Warning: These citations may not always be 100% accurate.