Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood) /

Bibliographic Details
Main Author: Stone, Douglas
Other Authors: Heen, Sheila
Format: Book
Language:English
Published: New York: The Penguin Group, c2014.
Subjects:
LEADER 00834cam a2200241 7i4500
001 0000064710
005 20160108090000.0
005 ##20160108145700.0
003 ##MY-KlINT
008 160108 000 0 eng d
020 # # |a 9780143127130  
039 # 9 |a 201601081457  |b staff  |y 201601081456  |z staff 
040 # # |a INTSRWK 
090 0 0 |a 153.6   |b STO 
100 1 # |a Stone, Douglas 
245 1 0 |a Thanks for the feedback :   |b the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood) /   |c Douglas Stone & Sheila Heen. 
260 # # |a New York:   |b The Penguin Group,   |c c2014. 
300 # # |a 335p;   |c 22cm. 
500 # # |a Includes notes 
650 # 0 |a Customer service  
650 # 0 |a Bussiness --   |x Psychology  
650 # 0 |a Personal relationship  
700 0 # |a Heen, Sheila