STRATEGIC CUSTOMER SERVICE : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Margins and Profits / /

STRATEGIC CUSTOMER SERVICE : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Margins and Profits / /

Bibliographic Details
Main Author: Goodman, John A (Author)
Format: Book
Language:English
Edition:Second Edition.
Subjects:
Customer relations -- > Management
Customer services
Customer orientation

INTAN Bukit Kiara

Holdings details from INTAN Bukit Kiara
Call Number: 658.812GOO
Accession Item Category Format Status Notes
100000000212 Main Non-Fiction BOOK AVAILABLE

INTAN Kampus Wilayah Utara

Holdings details from INTAN Kampus Wilayah Utara
Call Number: 658.812GOO
Accession Item Category Format Status Notes
5000001368 Main Non-Fiction BOOK AVAILABLE

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